We provide a safe home and environment for 7 people with Learning Disabilities, aged 18 to 65 years, and aged 65 years and over. We place the Rights of all Service Users at the forefront of our Philosophy of Care, and always advance these Rights in all aspects of the environment and the services that we provide, and always encourage all our Service Users to exercise their Rights to the full.
We recognise that life and living in a communal setting, and the need to accept help with personal tasks can be inherently invasive of a person’s ability to enjoy the pleasure of being alone and undisturbed. We therefore to retain and maintain as much privacy as possible for all our Service Users/ Residents, in the following ways:
Disabilities quickly undermine dignity; therefore we strive to preserve respect for our Residents’ intrinsic value, in the following ways:
We are aware that our Residents may have given up a good deal of independence on entering a group living situation. We therefore regard that it is all the more important for us to foster and develop our Resident’s remaining opportunities to think and act without reference to another person in the following ways:
We provide an environment and structure of support which responds positively to the need for security in the following ways:
Having disabilities and living in a Home can result in a situation that deprives our Residents of their Rights as citizens. We therefore work to maintain and ensure our Residents’ place in society as full participants, benefiting fully as citizens, in the following ways;
We support all our Residents to exercise their Rights and take up opportunities to select from a range of options in all aspects of their lives, in the following ways:
QUALITY CARE OBJECTIVES
A series of Themes both cut across and underpin the Aims and Objectives that we have adopted in relation to the Rights of our Residents, and Quality of Care.
We ensure that everything that we do in the Home is driven by the needs, abilities, capabilities, ambitions, aspirations and interests of all our Residents, and not what staff, the management or any other group would desire. We recognise how easily this focus can slip, therefore we remain vigilant at all times to ensure that the facilities, resources, policies, activities, and series provided in the Home and associated stakeholder services remain Resident-led and Resident-focussed at all times.
We are fully committed to achieving our stated Aims and Objectives, and welcome the scrutiny of our Residents and their representatives (families, friends and advocates) by completing Quality Assurance Feedback.
We provide a total range of care, in collaboration with all appropriate stakeholder agencies, to meet the overall personal, health and well-being, and personal preferences of all our Residents.
The care that we provide is based on the thorough Assessment Needs and the Systematic and Continuous Planning of Care for each Resident.
We provide and ensure progressive and continuous improvement of the standards in training for all our staff and management, at all levels, to meet the individual care needs of all our Service Users / Residents taking full account of age, disability, ability, capability, intellectual, artistic, emotional, social, ethnic, religious, spiritual, ethnic and cultural diversity and interests
" “I like my independence and I like my privacy”; “I get along well with the staff and other residents”; “I like the meal choices and help with cleaning”; “I like the furniture, it goes well with the house”
"Has been given all the help, support, kindness, encouragement and care needed to progress. Is well looked after. To all the people at Hart Plain Care, I cannot thank you all enough for all that you have done over the years "
" Manager and all the staff do anything they can to make Hart Plain Care a happy and welcoming home and that’s exactly what it is ‘a home’ with brilliant care. I cannot recommend highly enough the care and love given"