Services Offered


We provide a safe home and environment for 7 people with Learning Disabilities, aged 18 to 65 years, and aged 65 years and over. We place the Rights of all Service Users at the forefront of our Philosophy of Care, and always advance these Rights in all aspects of the environment and the services that we provide, and always encourage all our Service Users to exercise their Rights to the full.


We recognise that life and living in a communal setting, and the need to accept help with personal tasks can be inherently invasive of a person’s ability to enjoy the pleasure of being alone and undisturbed. We therefore to retain and maintain as much privacy as possible for all our Service Users/ Residents, in the following ways:

  • Giving help in intimate situations as discreetly as possible.
  • Helping Residents to furnish and equip their rooms in their own style and taste, and to use them as much as they wish for leisure, meals, and entertaining.
  • Offering a range of locations around the home for Residents to be alone or with selected others as they wish
  • Providing locks on Residents storage space and bedrooms.
  • Guaranteeing Residents privacy when using the telephone, opening, reading post and communicating with friends, relatives and visitors.
  • Ensuring full confidentiality of information that the Home holds about each Resident.
  • Dignity

    Disabilities quickly undermine dignity; therefore we strive to preserve respect for our Residents’ intrinsic value, in the following ways:

  • Treating each Resident as a special and valued individual.
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  • Helping Residents to present themselves to others, as they would wish through their own clothing, their personal appearance, and their behaviour in public.
  • Offering a range of activities that enable each Resident to express themselves as a unique individual.
  • Tackle the stigma from which our Residents may suffer and endure through age, disability or status.
  • Compensating for the effects of disabilities which our Residents may experience with their communication, physical functioning, mobility or appearance.
  • Independence

    We are aware that our Residents may have given up a good deal of independence on entering a group living situation. We therefore regard that it is all the more important for us to foster and develop our Resident’s remaining opportunities to think and act without reference to another person in the following ways:

  • Providing as tactfully as possible human or technical assistance when it is needed.
  • Maximising the abilities and capabilities of our Residents to retain or aim for in self-care and independent interaction with others.
  • Helping Residents take reasonable and fully thought-out risks.
  • Creating and promoting possibilities for Residents to establish and retain contacts beyond the Home.
  • Using any form of restrain safely, on Residents only in situations of urgency where and when it is essential for his or her own safety and / or the safety of others.
  • Facilitating and encouraging Residents to have access to, and contribute to, the records of their own care.
  • Security

    We provide an environment and structure of support which responds positively to the need for security in the following ways:

  • Offering assistance with tasks and in situations that would otherwise be perilous for our Residents.
  • Protecting our Residents from all forms of abuse, and from all possible abusers.
  • Providing readily accessible channels for dealing with complaints by Residents and / or advocates.
  • Creating and atmosphere and environment in the Home that Residents experience as open, positive, tolerant and inclusive.
  • Civil Rights

    Having disabilities and living in a Home can result in a situation that deprives our Residents of their Rights as citizens. We therefore work to maintain and ensure our Residents’ place in society as full participants, benefiting fully as citizens, in the following ways;

  • Ensuring that all our Residents have the opportunity to vote in all Elections.
  • Ensuring that all our Residents retain full and equal access to all National Health Service (NHS) services.
  • Helping all our Residents to claim and receive all appropriate Welfare Benefits and Social Services to which they are entitled.
  • Assisting all our Residents to access Public Services, including Public Transport, Libraries, Further Education, and Lifelong Learning, etc.
  • Facilitating and encouraging all our Residents to contribute to society, such as through volunteering, helping each other and other people, taking roles and responsibilities within and beyond the Home, employment, etc.
  • Choice

    We support all our Residents to exercise their Rights and take up opportunities to select from a range of options in all aspects of their lives, in the following ways:

  • Facilitating and providing meals that enable Residents, as far as possible, to decide for themselves where, when, and with whom they have meals and drinks of their choice.
  • Offering all our Residents a wide range of leisure activities from which to choose according to their own personal interests.
  • Facilitating and enabling all Residents to manage their own time, and not to be dictated to by a set of communal timetables.
  • Respecting the individual, and what some may consider to be unusual or eccentric behaviour in Residents.
  • Retaining maximum flexibility in the routines of daily life in the Home.

    A series of Themes both cut across and underpin the Aims and Objectives that we have adopted in relation to the Rights of our Residents, and Quality of Care.